At Uniforms Express we know how important it is for your team to receive its uniforms when you need them… on time, and not a day later. To meet the needs of our customers and prove our commitment to customer service, we instituted our industry leading 1st Game Delivery Guarantee. Simply stated, if we don’t get you your uniforms in time for your first game we’ll give you 50% BACK in the form of a credit on your invoice, or a 25% cash rebate*! We are confident in this policy and have ensure that games are not missed.
Like all companies, we have a due date that you provide us for your order. Whether this is the day before your first game, or a week before, we aim to hit this date. The purpose of our 1st Game Delivery Guarantee is to provide an extra amount of included insurance to your order and create accountability for us to deliver on-time. Nine times out of ten, the due date is the date you will receive your uniforms. However, we ask for your 1st game date to ensure that we can identify the day that you MUST HAVE your uniforms by.
No other uniform supplier will make you that guarantee, because they can’t! Local sporting goods dealers and stores have no control over the vendors they work with, and even Nike and Adidas “farm” their uniform production business out to “3rd party” manufacturers.
Uniforms Express ships its product via UPS to ensure on-time delivery within the United States. Alaska, overseas and international shipping do not qualify for guaranteed delivery. If late delivery results from a failure by UPS or events out of their control to meet their service guarantee, Uniforms Express will not assume responsibility and discounts or refunds will not be given. Additionally, the client's guaranteed delivery date must be the day of their first game to be eligible for a full or partial refund. Shipping charges and taxes do not qualify as part of the credit or cash refund.
If changes are made to the order after the ready to process e-mail notification has been sent out, Uniforms Express reserves the right to alter the guaranteed delivery date. The customer will be notified of the new anticipated delivery date. At this point the customer MUST let Uniforms Express know if this new date will prohibit any games played.
*25% refund to be issued in the same payment method in which the order was originally placed.
Since 1996 Uniforms Express has been meeting the uniform needs of thousands of athletic teams throughout the U.S. and around the world. UE is the trusted uniform source for organizations as large as Stanford University and Kansas University and as small as your local Little League or youth softball organization.
In fact we take great pride in providing great youth level uniforms for champions like Park View Little League (the 2009 Little League World Series Champions), Bonita Valley Girls Softball (the 2009 ASA 12u National Champions), Southern Force Girls Softball (the 2009 ASA 16u National Champions) and Eastlake Black Football (the 2008 Mighty Mite National Champions).
Because we are the manufacturer we control every aspect of your order from conception to creation. Our uniforms are all 100% custom designed to your specifications. Our uniform consultants will walk you through every step of the process and make sure everything is done right. When you order from UE you are assured of great quality, world class service and professionals who do uniforms right!
When you order from Uniforms Express you’re dealing directly with the factory, and that is a huge advantage for you and your team. Why? Because UE owns and operates its own manufacturing facility we have 100% control of the entire process. We cut out the middle men (and there are several middlemen when you order through your local guy or local sporting goods company) and pass on that savings to you. Plus, because you are ordering factory direct … the larger your order the more you save!
As manufacturers we can assure you that your fully customized uniform order will be done right, and on time…every time.
At Uniforms Express you’re the boss! That’s right … we work for you. And because we’re dedicated to giving our customers world class customer service our professional uniform consultants are available Monday through Friday 7a – 5p, and 8a – 2p on Saturdays; that’s 66 hours each and every week we’re here to serve your uniform, athletic apparel and equipment needs. And if that’s not superior enough … we vow to pick up the phone on the first ring, and give you call backs in 15 minutes or less. Our customer service is world class and it is always our job to exceed your expectations.
At Uniforms Express you can expect the best quality products with the best selection in the industry! Because we are the manufacturer we maintain strict quality control standards. If it’s not done right it’s not shipped out…it’s that simple. This is why top university programs like Stanford, Kansas, Ole Miss, Alabama, Princeton and dozens of others trust Uniforms Express with their orders. We have the highest stitch count in the industry, so you can be assured your uniforms hold up over the life of the garment.
We specialize in tackle-twill numbering and lettering, like the pros. And because we are a “cut and sew” manufacturer we can give you a ton of options for fabrics, colors and designs! If you’re looking for dream uniforms for your team look no further than Uniforms Express.